Rent and square footage are only part of an office decision. The safety and accessibility of the neighborhood shape how comfortable your team feels coming and going, how easily clients reach you, and how productive the office can be.
Both can be assessed methodically, for every neighborhood on your shortlist, before you sign. The five steps above are the core of it. The checks below fill in the detail.
Why safety and access matter
A safe neighborhood gives employees and clients peace of mind. An accessible one is easy to reach for everyone, including people with disabilities and those who rely on public transit. A few practical questions surface most problems early:
- Are employees comfortable walking to and from transit, especially off-peak?
- Can clients reach the office easily for meetings?
- Are the services the team needs nearby, such as restaurants, banks and childcare?
Safety beyond the crime numbers
Safety factors to check
- Street lighting. Well-lit streets deter crime and improve visibility.
- Security presence. Guards, surveillance cameras and active neighborhood watch programs.
- Foot traffic. Busier streets tend to be safer, especially in the evening.
- Emergency services. How close the nearest hospitals, fire stations and police precincts are.
Access is more than the building
Access factors to check
- Transit. How close subway and bus stations are, and whether they are accessible.
- Sidewalks. Well maintained and free of obstructions. Crowded sidewalks can be a real obstacle.
- Parking. Options for employees and clients who drive.
- Everyday services. Restaurants, banks and other essentials within easy reach.
Environmental factors
Check for environmental hazards as well. NYC provides a map for this. On your visits, notice how clean the neighborhood is and how close it is to parks and green space, which contribute to employee well-being.
Common mistakes
- Relying only on online information. Always visit in person to get a true sense of the neighborhood.
- Ignoring accessibility. The location has to work for every employee and client, including people with disabilities.
- Overlooking hidden costs. Transportation, parking and the effect of safety concerns on retention all belong in the comparison.
- Not speaking with locals. Firsthand accounts fill gaps that data leaves.
Keep reassessing
Neighborhoods change. Revisit safety and access periodically once you are in, and keep track of community development plans, transit upgrades and changes in crime patterns. Engaging with local organizations and community events builds a better relationship with the neighborhood, too.
For a view of where growing teams are choosing to locate, see NYC’s best neighborhoods for startups and Is your office worth the commute?