Privacy Policy
Nomad Group Privacy Policy
Last updated: July 9, 2025
Thank you for visiting Nomad Property Group LLC (“Nomad Group,” “we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains what personal data we collect when you interact with https://nomadgroup.io (the “Site”), why we collect it, how we use it, and the choices you have regarding your information.
Legal note: This Policy is provided for general informational purposes and does not constitute legal advice. Depending on your jurisdiction or industry, additional obligations may apply.
1. Who we are
Nomad Group LLC is a boutique commercial‑real‑estate services company headquartered at 276 Fifth Avenue, New York, NY 10001, USA. You can contact us at hello@nomadgroup.io or by mail at the address above.
2. What personal data we collect & why
Category | What we collect | Why we collect it |
---|---|---|
Comments & feedback | Name, email, comment text, IP address, browser user‑agent, and an anonymized hash of your email (for Gravatar checks) | To publish your comment, detect spam, and display your avatar if you use Gravatar |
Contact / inquiry forms | Name, company, email, phone, message content, and any attachments you choose to provide | To respond to brokerage inquiries, schedule tours, and deliver our services |
Account & login data (if you register) | Username, hashed password, email, display name, role, screen‑preference cookies | To create and secure your account and remember your settings |
Media uploads | Photo/video files you upload and any embedded EXIF/GPS data | To display media on the Site; EXIF/GPS data may reveal location – consider removing it before upload |
Usage data & cookies | IP address, device type, browser, referring pages, time on page, clicks, and cookies (incl. login, preference, analytics, and advertising cookies) | To secure the Site, remember preferences, analyze traffic, and improve our marketing |
Embedded & third‑party content | Data collected by the third‑party provider (e.g., YouTube, Vimeo, LinkedIn, X) when you interact with embedded content | Third‑parties may set their own cookies and track your interactions pursuant to their privacy policies |
Cookies in detail
- Essential cookies – Required for core functionality (e.g., login session, CSRF protection).
- Preference cookies – Remember choices such as language or display options.
- Analytics cookies – We use Google Analytics 4 to understand traffic and usage patterns. GA4 anonymizes IP addresses in the European Economic Area (EEA).
- Marketing cookies – Placed by advertising networks (e.g., LinkedIn Insight Tag) to measure campaign performance and deliver tailored ads.
Cookie duration varies: session cookies expire when you close your browser; others persist for up to two years unless you delete them earlier. You can control cookies in your browser settings or through our cookie banner.
3. How we use your information
We process personal data only when we have a legal basis, including:
- Contractual necessity – to respond to your requests, provide brokerage or facilities services, and manage your account.
- Legitimate interests – to maintain and secure the Site, prevent fraud, and grow our business (balanced against your privacy rights).
- Consent – for marketing emails, non‑essential cookies, and any optional information you provide.
- Legal obligations – to comply with record‑keeping, tax, or law‑enforcement requirements.
4. Who we share your data with
We do not sell your personal data. We share it only with:
- Service providers – e.g., web‑hosting provider (WP Engine), email service (Google Workspace), analytics (Google Analytics), customer‑relationship platform (HubSpot), and spam‑detection (Akismet). These vendors may process data on our behalf under confidentiality agreements.
- Professional advisors & regulators – when necessary for audits, legal claims, or compliance.
- Successors – if we merge, acquire, or sell assets, your data may transfer as part of that transaction, subject to this Policy.
5. Data retention
- Comments – retained indefinitely so we can recognize follow‑up comments automatically.
- User accounts – retained while your account is active; you can delete or update your profile at any time.
- Inquiry emails & deal files – stored for 7 years to comply with real‑estate regulatory and tax requirements.
- Analytics data – stored in aggregated, non‑identifiable form for up to 26 months.
6. Your privacy rights
Depending on where you live, you may have rights to:
- Access a copy of the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase data or restrict its processing (subject to legal retention obligations);
- Object to processing based on legitimate interests or direct marketing;
- Port your data to another provider;
- Withdraw consent at any time (this won’t affect prior lawful processing);
- Complain to your local data‑protection authority.
To exercise any of these rights, email hello@nomadgroup.io. We may need to verify your identity before acting on your request.
California notice (CCPA/CPRA)
California residents may request (1) a list of personal information categories we collected, (2) deletion of their information, (3) correction of inaccurate data, or (4) to opt out of “sharing” for cross‑context behavioral advertising. We do not sell personal data.
EU/UK notice (GDPR & UK‑GDPR)
Our legal basis for processing is set out in §3. If we transfer data outside the EEA/UK, we use Commission‑approved Standard Contractual Clauses or rely on adequacy decisions.
7. Where your data is processed
Our servers are located in the United States. By using the Site, you understand that your information may be transferred to—and processed in—the USA and other countries that may have different data‑protection laws than your home jurisdiction.
8. How we protect your data
We employ technical and organizational measures such as HTTPS encryption, least‑privilege access controls, two‑factor authentication for administrators, and regular security audits. However, no method of transmission over the internet or storage system is 100% secure.
9. Children’s privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will delete it.
10. Changes to this Privacy Policy
We may update this Policy occasionally to reflect operational, legal, or regulatory changes. We will post the revised version with a new “Last updated” date, and, where required, notify you by email or banner.
11. Contact us
If you have questions about this Policy or our privacy practices, please email hello@nomadgroup.io or write to:
Privacy Officer
Nomad Group LLC
276 Fifth Avenue, Suite 402
New York, NY 10001 USA